1. Manage the reservation process to ensure accurate bookings and optimal occupancy rates while providing excellent customer service. 
2. Analyze market trends and competitor pricing to develop and implement effective pricing strategies that maximize revenue. 
3. Prepare and present regular reports on revenue performance, occupancy rates, and market analysis to management. 
4. Collaborate with sales and marketing teams to create promotional packages and special offers to attract customers. 
5. Train and supervise reservation staff to ensure adherence to company policies and procedures. 
6. Monitor and resolve any issues related to reservations, including cancellations, modifications, and customer inquiries. 
7. Utilize revenue management software and tools to track performance metrics and make data-driven decisions. 

Job Requirement : 
1. Minimum 3 years of experience in reservations or revenue management. 
2. Strong analytical and problem-solving skills. 
3. Proficiency in hotel reservation systems and revenue management tools. 
4. Excellent communication and customer service skills. 
5. Ability to work under pressure and meet deadlines. 
6. Detail-oriented with strong organizational skills. 
7. Bachelor's degree in hospitality, business, or a related field (preferred).